About This Store

Reviews Summary :

Customer reviews reveal a consistently negative experience regarding the store's customer service, with numerous comments about rude and unhelpful staff interactions. Many reviewers expressed frustration over employees being condescending and unprofessional, particularly during busy product releases. Despite these service concerns, there are hints that the store carries a good selection of products, though some customers also report dissatisfaction about product availability due to staff purchasing practices. Overall, the environment seems more welcoming to collectors and serious players rather than casual customers.

Prices :

Booster packs: $4-6, Singles: $0.50-200+

Speciality :

Known for a wide selection of Pokemon TCG products including new releases and collectibles, but marred by poor customer service experiences.

Tournament Schedule :

Not specified

Best for :

Collectors seeking rare items and dedicated players looking for specific products.

FAQ :

Does it have vintage pokemon cards ?

Yes, they carry some vintage cards but specific details are not provided.

Does it restock frequently ?

Restocks seem irregular, particularly popular items sell out quickly due to employee purchases.

Does it have japanese products ?

Not specified.

Does it have good single selection ?

Good selection of singles, but inventory appears to be affected by employee buying.

What is their trade in policy ?

Not specified.

Price match ?

Not specified.

Is this store beginner friendly ?

Not specified, but existing reviews indicate a mixed reception for new users.

Competitive scene and regular players ?

Not specified; feedback suggests a focus on collectors and serious players rather than a visible competitive scene. Yes, there seems to be a regular player base that may be negatively affected by the staff behavior.

Is the staff knowledgeable in pokemon cards ?

Staff knowledge appears solid among some employees, but inconsistent customer service can hinder helpful interactions.

Pro tips :

Visit early on release days to secure products, as they tend to sell out fast. Be prepared for mixed interactions with staff; managing your expectations can help.

What This Store Offers

Store Specialty
Known for a wide selection of Pokemon TCG products including new releases and collectibles, but marred by poor customer service experiences.
Price Range
Booster packs: $4-6, Singles: $0.50-200+
💎 Collector Paradise🎲 Casual Play Space🧠 Expert Staff⭐ Premium Selection

Store Information

Address

1418 First St, Livermore, Livermore, California, 94550

Get Directions

Website

Visit Website

Business Hours

Friday10:00-20:00
Saturday10:00-20:00
Sunday11:00-18:00
Monday11:00-19:00
Tuesday11:00-19:00
Wednesday11:00-19:00
Thursday11:00-19:00
4.2
★★★★★
135 reviews on Google
Visit Store
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68%
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